Payment
Doohicky accepts credit card payments and the payment may show up as bigcartel.
Custom Orders
Doohicky Craftique requires all custom orders under $50 to be paid in full before beginning any work. Any order over $50 requires a 50% deposit before any work starts. Full payment is required before shipping. Any order over $50 where the remainder balance is not paid in full within 1 week of completion, forfeits deposit and product will be sold.
Shipping
Items that are in stock will be shipped within 48 hours after payment, and custom orders will be shipped 48 hours after completion.
Refunds and Exchanges
You may exchange an item in the original condition for an item of equal or lesser value. If there is a difference, the difference in the amount will be issued.
You may return an item and receive a full refund within 14 days. You must return the item in its original condition and include your billing information used during the purchase. All online refunds will be processed through big cartel immediately after Doohicky receives the product.